How do I get access to the AADA Dealer Academy?

To activate your AADA Dealer Academy access, visit our “Activate Access” website page and enter your details. You will be guided through a straightforward registration process with the AADA Dealer Academy team.

AADA members will need to verify membership during sign-up to access member benefits. However, if you are not a member, please let us know on the Activate Access form and we guide you through the additional necessary steps prior to gaining access to the platform.

Is access to the AADA Dealer Academy free for AADA Members?

Access to the AADA Dealer Academy platform is complimentary for all AADA members. This allows dealerships to explore the comprehensive range of courses and resources tailored to support your dealership's growth and compliance needs. All courses, encompassing specialised content and premium resources, are available for purchase through our structured subscription model.

What content is provided on the AADA Dealer Academy?

The AADA Dealer Academy provides a comprehensive library of online eLearning training, specifically designed for Australian automotive new vehicle dealerships. Our content is delivered in bite-sized modules that cover essential topics across the various dealership roles and operations. Each training module is tailored to enhance the skills and knowledge of your team, helping your dealership achieve greater success and profitability. The AADA Dealer Academy and it’s training providers will make every effort to ensure courses are updated to reflect the dynamic needs and evolving standards of the Australian dealership network.

Who creates the training content provided?

All training content available through the AADA Dealer Academy is developed and curated by a team of highly qualified industry experts. Our training content providers include seasoned automotive professionals, experienced trainers, and specialists with deep knowledge of the Australian dealership landscape. This ensures that every course and resource is relevant, practical, and aligned with current industry standards and challenges.

Information regarding the creators and providers of each training program is accessible on its dedicated Course page, find out more here: https://aadadealeracademy.com.au/training-courses

How does the training course subscription model work?

Our subscription model is designed to be flexible, allowing you to meet your dealership's specific training requirements. You can select and subscribe to the individual training programs that best suit your team's current needs, without any obligation to purchase all courses. Each training course subscription requires a minimum 12-month commitment.

Pricing is transparent and structured to provide excellent value, allowing you to invest in your team's development in a way that aligns with your budget and business objectives.

Do I need to subscribe to all the training content?

No, you are not required to subscribe to all the training content. The AADA Dealer Academy operates on a flexible model that allows you to select the training that best fits your needs. You have the freedom to purchase individual courses or specific bundles of content without committing to a full subscription. This approach empowers you to create a customised training program that targets the unique skill gaps and development goals within your dealership.

Can I preview a course before purchasing?

Yes, Learning Plan pages on the AADA Dealer Academy allow you to review sample content and course outlines before making a purchase.

Can I exit a course and resume my progress later?

Absolutely. Our platform is designed to allow you to exit a course at any point and seamlessly return to it later without losing any of your completed content. This flexibility ensures that you can learn at your own pace and convenience.

How often is the training content updated?

Alongside our training content providers, we regularly review and update our training content to ensure that all courses reflect the latest industry standards, regulatory requirements, and best practices. This commitment helps keep your team’s knowledge current and relevant.

Are the courses accredited or certified?

Individual certificates will be provided to staff upon successful completion of each training course. Select programs may offer industry-recognised accreditation - please check individual course descriptions for specific certification details.

Can I access the training content on mobile devices?

The AADA Dealer Academy platform is fully mobile-responsive, ensuring you can access courses and resources from your smartphone or tablet at any time.

What support is available if I have technical issues?

If you encounter any technical issues, our dedicated support team is ready to help. You can contact support through our email info@aadadealeracademy.com.au and we will strive to provide prompt assistance to resolve your concerns.

What happens if I cancel my subscription?

If you wish to cancel your subscription please email us at info@aadadealeracademy.com.au - access to any subscription-based content will end at the conclusion of your current billing period.

How do I provide feedback on the courses?

We welcome your feedback and encourage you to share your experiences. If you wish to provide any feedback on the platform or courses, please email us at info@aadadealeracademy.com.au