Eco Knowledge - Staying Current
The average EV buyer spends over 12 hours researching online before they ever speak to your team. Are you prepared for the questions they'll ask in the first 12 minutes?
Knowledge gaps lead to lost sales. Our training closes those gaps. We deliver continuous, up-to-date intelligence on the fast-moving world of EVs directly to your staff. Ensure every customer conversation builds confidence, not doubt. Keep your team sharp, informed, and always ready to sell.
Content for this training plan was developed by:
3 eLearning modules
Code: BFEKSC100
Price: $40per dealer*
Learning Plan Overview
The Eco Knowledge training program explores the automotive ECOsystem and its role in supporting evolving technologies like ICE, PHEVs and BEVs, equipping participants to confidently engage with ECO processes in an ever evolving industry..
1.1 Australian EV Fundamentals
Explore the components that power and fuel modern vehicles. Learn how engine construction, alternative power sources, and fuel technologies work together to deliver performance, efficiency, and lower emissions. Also, cover how battery types, lubricants, and fluids support the safe and efficient operation of different powertrain systems.
eLearning
30 mins
Code: BFEKSC100_01
1.2 Helping Customers Stay Connected and Informed with Apps, Websites & Calculators
Discover the digital tools that support EV ownership, from trip planners to charging apps and cost calculators, and build the practical skills needed to confidently guide customers in real conversations.
eLearning
30 mins
Code: BFEKSC100_02
1.3 The New Vehicle Efficiency Standard (NVES) for Dealer Staff
Discover how the New Vehicle Efficiency Standard (NVES) is shaping the future of Australia’s automotive industry, what it means for consumers, frontline staff, and businesses, and how efficiency targets affect supply, pricing, and customer choice. By the end of this module, you’ll have the practical insights needed to confidently address customer questions and support informed decision-making.
eLearning
30 mins
Code: BFEKSC100_03
Meet your Training Provider
Blue Flag is a specialised automotive service provider supporting the industry to drive greater outcomes for their businesses and people. With expert offerings across data, software, training and technology, Blue Flag is your industry trusted automotive content provider.
For more information, get in touch with our Academy team: