Building Psychological Safety
The Building Psychological Safety training program equips dealership staff with the knowledge and practical skills needed to foster psychological safety at work. Through realistic dealership scenarios and evidence-based practices, the program explores how safe, respectful environments support performance, wellbeing, compliance, and customer outcomes.
Delivered over two modules, the program builds from understanding what psychological safety is, to learning how it is created and sustained through everyday behaviours, teamwork, and leadership actions. Participants gain the confidence to speak up, learn from mistakes, and contribute positively to a strong dealership culture from day one.
Content for this training plan was developed by:
2 eLearning modules
Code: BFBPS100
Price: $75per dealer*
Learning Plan Overview
As dealership environments become more fast-paced and complex, the ability for people to speak up, ask questions, and raise concerns safely has never been more important. Psychological safety plays a critical role in reducing risk, improving collaboration, and supporting both employee wellbeing and customer experience.
This learning plan supports dealership staff at all levels by building a shared understanding of psychological safety and providing practical strategies that can be applied immediately in day-to-day work. The program encourages self-reflection, respectful communication, and consistent leadership behaviours that help create a safe and high-performing workplace.
1.1 Understanding Psychological Safety
Introduces the concept of psychological safety, why it matters in a dealership context, and how to recognise myths, red flags, and psychosocial hazards that can impact team performance, safety, and compliance.
eLearning
25 mins
Code: BFBPS100_01
1.2 Creating a Culture of Psychological Safety
Builds on Module 1 by focusing on how psychological safety is created and sustained through individual behaviours, team practices, and leadership actions. Learners explore practical strategies using everyday dealership scenarios to embed psychological safety into daily operations and culture.
eLearning
25 mins
Code: BFBPS100_02
Meet your Training Provider
Kate Blackwell is a people-and-culture professional with expertise in building psychologically safe, inclusive workplaces and delivering impactful learning experiences. Across more than a decade, she has helped large, fast-moving organisations, including leading automotive dealer groups, turn human insight into practical, commercial advantage.
For more information, get in touch with our Academy team: